Frequently asked questions:
Why do the MAC version and the PC version look different from one another?
The basic functionality of the programs is exactly the same. But Apple and Microsoft do not always interact very well, and there are different terms and conditions governing the use of their programs. It is simply impossible to create identical interfaces. Instead we have aimed for simplicity in both versions.
Does Language Corrector work with Open Office?
Unfortunately not. The coding is very different in Open Office.
Can I change, add or delete a standard comment?
Yes. You simply go to the edit menu by pressing the big green + in the toolbar. In the edit menu it is easy to change, add or delete comments or categories. You may want to watch the full version of the demo video. Here the edit menu is explained in detail.
Can I use my product key on different computers, and can I switch between MAC and PC?
Yes. But you’ll have to insert your product key and email address the first time you make the change.
When I print a stats report, Word prints lots of attached comments. Why is that?
Before you print the report, you have to deactivate “Track Changes” in the LangCorr Toolbar.
My students complain about the red colour of the comments. Can I change that?
Your students can change the colour of comments in the comments settings in their own Word-program.
How do I install Language Corrector?
Hvordan flytter jeg mine retteprofiler fra den gamle Word version til den nye?
- Åben Word på den computer hvor du har dine retteprofiler
- Åben fanen “Feedback”, eller “LangCorr”, hvis du har en gammel version
- Tryk på “Menu” og vælg “Edit”.
- Vælg den profil du vil downloade øverst til venstre og tryk “Save Profile as file”. Vælg en placering på computeren. Fx på skrivebordet.
- Retteprofilerne du gemmer ligger nu på din computer.
- Det næste du skal gøre er at uploade dem nederst på My site.
- Næste gang du åbner Opgaveretteren i Word vil du finde dine egne retteprofiler på profillisten.
Can I be sure that the Assessment tests work when I need them?
Quality hosting is essential in order to ensure the quality of our Assessment tests. We are hosted by a respected company that provides unlimited band width/storage/traffic and a 99.9% uptime guarantee. Our Assessment tests work when you need them!
Can I buy Assessment tests that test other languages than English and Danish?
At the moment we only provide English and Danish tests. Please send us an email if you want us to consider introducing other languages or another subject.
I have only received one password, but I have 26 students in my class. Where do I find the remaining 25?
Unlike our competitors, we prefer to keep things simple. 1 password works 35 times.
The password works 35 times. What if I have 36 students in my class?
Experience tells us that the typical no. of students in a class is 30. You’ll have to purchase 2 passwords if you have 36 students. The second password still works 34 times and you can use it with another group of students.
Can I be sure that Group Constructor works when I need it?
Quality hosting is essential in order to ensure the quality of our products. We are hosted by a respected company that provides unlimited band width/storage/traffic and a 99.9% uptime guarantee. Our products work when you need them!
Can I avoid absent students in my groupings?
Yes. Just remember to activate this function in “Use Class List”.
Prices, Contact, etc.
How do I communicate with you?
By email. We’ll respond within 24 hours on week days. If you need immediate assistance, join our Facebook group, LangCorr, or call our support hotline.
I haven’t received a product key or a password. What do I do?
Sometimes email clients place our emails in a junk or spam folder. Please check there. If it isn’t there, feel free to contact us. We always give people what they order.